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We strive to offer our customers outstanding service and welcome any feedback that you may have. Our dedicated team of Customer Care Assistants will assist you with your enquiry and respond to you within 24 working hours for emails received. Kindly contact us telephonically or use the Live Chat facility for any urgent benefit queries.

Edgars Club benefit queries:

Operating hours: Monday – Sunday, 08h00 – 21h00
Tel: 0861 988 899 and select the correct IVR to be assisted with your Query
Tel: 011 449 7156 (when calling from outside South Africa)
Email: customercare@edgarsclub.co.za
Live Chat: Use the Live Chat assistant to get immediate assistance from one of our Assistants

Edgars Club/Edgars account queries:

Operating hours:
Monday – Friday, 08h00 – 16h30
Saturday, 08h00 – 16h30
Sunday, 09h00 – 14h30
Tel: 031 010 0005 (within South Africa)
Email: edgars.customercare@retailability.co.za

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